Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including when you create an account, use the Service, or contact us for support. This includes:

• Account information (name, email address, password)
• Workspace data (domain, brand name, competitors, prompts)
• Payment information (processed by our payment provider, Dodo Payments)
• Communications (support requests, feedback)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and security alerts
• Respond to your comments and questions
• Personalize and improve your experience
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

• Service providers who assist in operating the Service
• Payment processors to complete transactions
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on the Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

The Service may contain links to third-party websites or services that are not owned or controlled by Analytise. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact

If you have any questions about this Privacy Policy, please contact us at hello@analytise.com.